CONCIERGE

EXCLUSIVE CONCIERGE

WE INVENTED THE NEXT LEVEL CONCIERGE SERVICE

OUR MISSION IS TO CONSISTENTLY EXCEED OUR GUESTS' EXPECTATIONS, DELIVERING EXCEPTIONAL AND PERSONALIZED SERVICE THAT IS CUSTOMIZED FOR YOUR VACATION.

Enjoy an incredible travel experience by renting a private villa, and take advantage of our Exclusive Concierge service. As a Hallmark Residences guest, we hand you the keys to the city’s most exciting offerings, as well as full access to the most vibrant scenes available in Rwanda. 

EXPERIENCE FIVE STAR PERSONALIZED CONCIERGE

IMMERSE YOURSELF INTO A LIFESTYLE OF ELITE COMFORTS AND REFINED PLEASURE

Allow us to help make your vacation a once-in-a-lifetime experience, with seamless planning, unparalleled convenience, indulgent services and exotic adventures. Rwanda offer a world of treasured sights, delectable cuisines, and unforgettable activities for the elite traveler. A stay in our private villa provide the perfect foundation from which to launch your next grand adventure.

YOUR MOST VALUABLE ASSET IS TIME. LET US CREATE MORE OF IT FOR YOU.

WE CREATE CUSTOM TAILORED EXPERIENCES TO MEET YOUR EVERY DESIRE

It’s refreshing to know that with today’s busy demands, you have someone to help plan every aspect of your dream getaway vacation. Our Exclusive Concierge service takes the guess work out of your vacation details. We’re well connected, know the best of the best, and are happy to share these valuable secrets with you.

We view our concierge as a savvy superhero, the ultimate insider who can offer you the best tips about dining, activities, shopping and excursions IN RWANDA.

TASTE | PRIVATE CHEF SERVICES

ENJOY A UNIQUE CULINARY EXPERIENCE WITH A PERSONAL CHEF

Enjoy a meal prepared by a Personal Chef in the comfort of your own home; a great choice for any occasion! Inviting a professional into your kitchen transforms your home into an intimate restaurant. The best thing is that the experience is entirely based on you and your guests. Once we know your preferences, our chefs will share their menu ideas with you. Just pick the one you like the most. When the day of the service comes, your chosen chef will head to their favorite local market to buy the ingredients for your dishes. They will cook the entire meal in your kitchen and serve it to you and your guests. And don’t worry – before leaving, the chef will clean everything up so that you can just sit back and relax.

EXCURSIONS & ACTIVITIES

EXPLORE THE UNKNOWN

Explore the undiscovered ever-changing views of the scenic Africa savannah plains with exceptional activities of mountain gorilla trekking, golden monkey tracking, wildlife expeditions, wildebeest migration safaris, Rwanda cultural tours, and beautiful scenery landscape, picturesque villages and breathtaking volcanoes.

Rwanda is lined with volcanoes to the west and filled with savannas to the east, so no trip to our country would be complete without actually getting out into the country and seeing its varied beauty.

GROCERY SERVICE DURING YOUR STAY

SHOPPING MADE EASY

Welcome home to your villa. What better way to celebrate your upcoming vacation that with a home fully stocked with your groceries of choice the moment you arrive? Whether you keep kosher, have specific beverage preferences or follow an organic lifestyle, our concierge services ensure that your dietary preferences will be met with ease and convenience.

TRANSPORTATION SERVICES

IN CITIES THROUGHOUT RWANDA

Whether you are traveling for business or pleasure, you have come to the right place. Hallmark Residences provides hotel transportation services, airport pickups and drop-offs, and ground transportation to business meetings, offsite events, trade shows, special events, conventions, and corporate events in Kigali city.

CONFORT IS ALWAYS IN SEASON

FOLLOW THE BEST SEASONS IN THE FINEST DESTINATIONS WITH HALLMARK RESIDENCES

Our Exclusive Concierge service sits at the intersection of unparalleled courtesy and exceptional convenience. Whether you are traveling to Rwanda on a business retreat, embarking on a fun-filled family vacation, we provide all the essential ingredients of a once-in-a-lifetime experience. At Hallmark Residences, we believe that travel is the key that unlocks life’s most treasured moments. Let us guide you across Rwanda, revealing the true meaning of the best way to stay.

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